Terms and Conditions
Welcome to Xtralis University payment platform, operated by Sound Solutions Marketing. These terms and conditions outline the rules and regulations for the use of our website and the purchase of our online training courses.
By accessing this website and/or purchasing our courses, we assume you accept these terms and conditions in full. Do not continue to use Xtralis Online Training if you do not accept all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: "Client", "You" and "Your" refers to you, the person accessing this website and accepting the Company's terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company.
Payment
All payments for our online training courses are processed securely through our designated payment gateway Opayo. Payment is required in full at the time of purchase with a debit or credit card. We accept major credit/debit cards and other forms of electronic payment. You can also opt to pay by invoice. No course can be sat unless this invoice is paid in full.
Refund Policy
No refunds are offered once a booking for an online course is taken and payment made. This does not affect your statutory rights in the UK.
Course Access
Upon successful payment, you will receive an email with your order confirmation. Please see instructions here for what you need to do next.
Intellectual Property
All course materials, including but not limited to videos, documents, and presentations, are the intellectual property of the Company and are protected by copyright laws. You agree not to reproduce, distribute, or sell any course materials without prior written consent from the Company.
User Conduct
You agree to use our website and courses for lawful purposes only and not to engage in any conduct that may disrupt the user experience or interfere with the operation of the website. This includes, but is not limited to, uploading malicious software, spamming, or engaging in any activity that violates the rights of others.
Limitation of Liability
In no event shall the Company, nor any of its officers, directors, employees, or affiliates, be liable to you for any damages arising out of the use or inability to use our website or courses, including but not limited to indirect, incidental, special, or consequential damages.
Changes to Terms and Conditions
We reserve the right to modify these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on this page. It is your responsibility to review these terms periodically for updates.
Contact Information
If you have any questions or concerns about these terms and conditions, please contact us
By using our website and purchasing our courses, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.
Privacy Policy
1. Introduction
Sound Solutions Marketing ("we," "us," or "our") operates the website Xtralis Online Training and Xtralis Euro Payments (the "Service"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. We are committed to protecting and respecting your privacy rights.
2. Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
Personal Data:
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
Email address
First name and last name
Phone number
Address, Postal code, City
Cookies and Usage Data
Sound Solutions Marketing use your data to contact you only and to share with Xtralis University on bookings. We do not sell or pass on your data. We keep your data for 5yrs for record keeping after then it is destroyed.
We use cookies on our website to improve your speed and efficiency of the site only. If you do not want these cookies used, please do not accept them when you first enter the site. All it means is the site might run a little more slowly as a result.